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logologologologo
  • Products
    • Patient monitoring and connectivity
      • Patient monitoring
        • Xprezzon bedside monitor
        • Qube compact bedside monitor
        • Qube Mini transport monitor
        • Clinical parameters
          • Bispectral Index (BISx)
          • Capnography
          • Multigas analysis
          • Multi-parameter Command Module
          • SvO₂/ScvO₂
        • C50 bedside monitor
        • Elance vital signs monitor
        • DM4 dual-mode monitor
      • Surveillance
        • Xhibit XC48 central surveillance
        • Xhibit XC4 satellite surveillance
      • Telemetry and ambulatory
        • AriaTele patient-worn telemetry
        • LifeSync patient-worn BlueTooth
      • Clinical tools
        • Clinical Access
        • Custom Trends
        • Print Manager
        • SafeNSound
          • SafeNSound Mobile
        • Smart Disclosure
        • Vital Signs Viewer
      • Secondary Alarm Notifications
      • Networking and integration
        • XprezzNet
        • Flexport interfaces
    • Cardiology and remote monitoring
      • Data management
        • Sentinel
      • Holter analyzers and recorders
        • Eclipse Pro extended Holter recorder
        • Eclipse Mini diagnostic patch recorder
        • Lifecard CF
        • Evo
        • Pathfinder SL
        • LifeScreen Pro event screening system
      • Sentinel mobile workstation
      • Resting ECG
        • CardioExpress SL18A
        • CardioExpress SL12A
        • CardioExpress SL6A
      • Stress Testing
      • ABP monitoring
        • OnTrak
        • 90217A
    • Cybersecurity
      • Security advisories and archives
      • Patch Test Reports
      • MDS2 Forms
    • Factory Certified
    • Supplies and accessories
      • Curve Blood Pressure Cuffs
      • Supplies and accessories to reduce healthcare-associated infections
  • Care areas
    • Keeping caregivers safe
    • Cardiology
    • Emergency department
    • Intensive care unit
    • Neonatal intensive care unit
    • Perioperative care
  • Education
    • Clinical education
    • eLearning
    • Technical training
  • Support
    • Feedback submission
    • Product manuals
    • Service contract
    • Supplier change request
    • Cleaning instructions
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    • Contact us
    • Our heritage
    • Patents and trademarks
    • Quality and ISO certificates
    • Regional contacts
    • Senior management
    • Terms and policies
    • Careers
  • EnglishEnglish
    • EnglishEnglish
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    • FrançaisFrançais
    • DeutschDeutsch
    • ItalianoItaliano
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Service Contract

Home » Support » Service Contract

Overview

In order to provide our customers with access to the same high levels of service wherever they are in the world, Spacelabs offers several types of service contracts through all direct subsidiaries, and we encourage our distributors to provide identical offerings themselves. Information on service contracts available in a specific country or region can be accessed through the inquiry form on this site or by contacting the appropriate regional/country office.


United Kingdom

The following information explains the service contracts available in the United Kingdom. Each contract is designed to provide optimal product reliability and performance. Equally important, they are cost-effective and provide excellent value for the money.

Specific contract information and quotations can be assessed through the inquiry form on this site or by contacting the Spacelabs Service department, Hertford, UK.
Phone: 01992 507700 or
Email: ukservice@spacelabs.com

United Kingdom service contract descriptions:
  • Monitoring comprehensive – Download
  • Monitoring parts express – Download
  • Monitoring preventive maintenance – Download
  • Monitoring ICS software support – Download
  • Anaesthesia comprehensive with preventive maintenance – Download
  • Anaesthesia preventive maintenance – Download
  • Cardiology comprehensive field support with preventive maintenance – Download
  • Cardiology comprehensive return to base with preventive maintenance – Download
  • Cardiology Sentinel software support – Download

United States

The following information explains the types of service contracts available in the United States. Each contract is designed to provide optimal product reliability and performance. Equally important, they are cost-effective and provide excellent value for money.

Service plan portfolio – Download

United States service descriptions:
  • 24 X 7 Support plan – Download
  • 8 X 5 Support patient monitoring plan – Download
  • 8 X 5 Support diagnostic cardiology products plan – Download
  • Depot support products plan – Download
  • Parts exchange support plan – Download
  • Enhanced ICS software plan – Download
  • Enhanced ICS software plan with preventative maintenance – Download
  • Basic software plan for patient monitoring and cardiology products – Download
  • Product assurance anesthesia plan – Download

Warranty options

8 x 5 Warranty
On-site coverage during normal business hours.
Warranty description identical to the 8 x 5 support plan specification.
Depot warranty
Return to depot coverage.
Warranty description identical to the Depot support plan specification.

Support contacts

United States: +1 (800) 522 7025

Please have your hospital’s customer number available when you call.

Option 1 for Customer Service

Or

Option 2 for Technical Support, 24 hours, 7 days a week.

United Kingdom: +44 01992 507700 or
Email: ukservice@spacelabs.com

Canada: +1-800-265-0500 or
+1-905-564-2229 or SLCanadaCustomerService@spacelabs.com

Or either email us or contact us through our country offices or representatives.

Support resources

Feedback submission

Product manuals

Service contracts

Supplier change request

Support

Cybersecurity

Cleaning instructions

Privacy | Terms of Use | Cookies | Distributor access | © 2021 All Rights Reserved
Spacelabs Healthcare is a wholly owned subsidiary of OSI Systems, Inc.

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