For 60 years, Spacelabs Healthcare has been trusted by clinicians and technicians for quality products, and excellent support and service when needed. Our Customer First philosophy reflects our commitment to superior care for you and your patients.

Customer Information:
Meltdown and Spectre Vulnerabilities
WannaCry Malware Vulnerability Assessment and Microsoft Patch Compatibility Statement

Customer Service

1-800-522-7025 (Option 1) is available Monday through Friday, from 5:30 am to 3:30 pm Pacific Time and offers:

  • RMA status or information
  • Orders by phone
  • Current order status
  • Parts and accessory availability
  • On-site service requests

Please have your hospital’s customer number available when you call.

Technical Support

1-800-522-7025 (Option 2) is available 24 hours a day, 7 days a week and offers:

  • Over the phone Technical Support
  • Comprehensive and regular training courses
  • Definitive technical documentation

Please have your hospital’s customer number available when you call.

Technical Training Registration

For questions about technical training, email training@spacelabs.com.

Product Feedback

We are dedicated to ensuring you get the most from your Spacelabs equipment. If you have any questions, requests or complaints about our products and services, please fill out the Feedback Form.

Our Commitment to You

At Spacelabs Healthcare, we know that the performance of our service and support organization is as important to our customers as the performance of our products. We know that our customers expect prompt, highly competent service delivery and support every time so that patient care flows efficiently and effectively. As your valued clinical partner, these goals are our goals as well and you can count on us to be there when you need us. We listen to you, are proactive in our solutions and react quickly to resolve issues.

Support Contacts

In the United States: +1 (800) 522 7025

Please have your hospital’s customer number available when you call.

Option 1: Customer Service

Or

Option 2: Technical Support

In the United Kingdom: 01992 507700 or
Email: ukservice@spacelabs.com

Canada: SLCanadaCustomerService@spacelabs.com

Or either email us or contact us through our country offices or representatives.

Support Resources

Support

Service Contracts

Supplier Change Request

Feedback Form

Technical Training

Product Manuals