For over 50 years, Spacelabs Healthcare has been trusted by clinicians and technicians for quality products, and excellent support and service when needed. Our Customer First philosophy reflects our commitment to superior care for you and your patients.

Spacelabs Service: Global Presence, Local Attention

Spacelabs Customer Support

At Spacelabs Healthcare, we know that the performance of our service and support organization is as important to our customers as the performance of our products. We know that our customers expect prompt, highly competent service delivery and support every time so that patient care flows efficiently and effectively. As your valued clinical partner, these goals are our goals as well and you can count on us to be there when you need us.

We believe that our attitude towards customer service and technical support truly sets us apart, underscored by our top rankings in recent customer surveys. We listen to you, are proactive in our solutions and react quickly to resolve issues. This is a big part of The Spacelabs Advantage which has served clinical and technological needs for over 50 years.

Spacelabs Customer Loyalty

At Spacelabs Healthcare, excellence in customer service and support are not just words – they are values and beliefs held throughout the entire company. We work cooperatively to develop long-term relationships with our suppliers, our distribution partners and our customers to provide the products, tools and services our customers need. Spacelabs is a focused, agile organization that is here to serve healthcare professionals world-wide. Providing our customers more time to care is our goal. Customer loyalty is our reward.

Spacelabs Essential Support Elements

  • Comprehensive, flexible and regular training courses
  • Definitive technical documentation
  • Accessible and effective Technical Support
  • Excellent replacement unit or spare part availability
  • Constant and consistent product performance feedback gathering

Contact Service & Support

In the United States: 1(800) 522-7025

For areas outside the United States, please contact your regional office.