IMV Ranks Spacelabs Healthcare Best for Overall Service Performance among Industry Peers for Second Consecutive Year and Three of the last Four Years

Wednesday, March 16, 2011

Spacelabs Healthcare Maintains Top Ranking as Highest in Overall Service Performance According to the Industry’s Top Independent Survey

IMV Ranks Spacelabs Healthcare Best for Overall Service Performance among Industry Peers for Second Consecutive Year and Three of the last Four Years

Issaquah, Wash., January 4, 2011—Spacelabs Healthcare, a pioneer in the field of patient monitoring, announced that the company leads the industry in overall service performance for the second straight year. The 2010 ServiceTrak™ Patient Monitoring Systems survey by market research firm IMV Ltd., found that Spacelabs Healthcare again ranks first in the industry in Overall Service Performance.

According to IMV, “Spacelabs 2010 rating for overall OEM service performance remains top ranked in the industry” and received the highest percentage of highly satisfied customers in the following key attributes: Overall OEM Service Performance, Overall Phone Support performance, Overall Depot Service Performance and Overall Service Engineer Performance.

“This ranking reflects the dedication we have to our customers,” said Joe Davin, Group President, Spacelabs Healthcare. “Spacelabs Healthcare is delighted that our service team exemplifies our customer-first philosophy.”


About Spacelabs Healthcare, Inc.
Spacelabs Healthcare, Inc. (www.spacelabshealthcare.com) a wholly-owned subsidiary of OSI Systems, Inc., is an international developer, manufacturer and distributor of medical equipment and services including solutions for patient monitoring and connectivity, anesthesia delivery and ventilation, diagnostic cardiology and supplies and accessories selling to hospitals, clinics and physician offices. The Company has offices in the United States, United Kingdom, Canada, France, Germany, Italy, China, India and Singapore and distribution partners in more than 100 countries around the world.


SOURCE:  Spacelabs Healthcare

Spacelabs Healthcare
Steve Phillips
Vice President, Global Service
425-657-7200
Steve.Phillips@spacelabs.com