Spacelabs Healthcare ranks highest in Overall Service Performance in the IMV Ltd. 2009 ServiceTrak™ Patient Monitoring report! In fact 88% of respondents rated Spacelabs Overall Service Performance as either “Very Good or Excellent”. This is the second time in three years that Spacelabs has achieved the best rating for overall service performance in the IMV survey and reflects our dedication to delivering the industry’s best service and support. The ServiceTrak results rank Spacelabs:
• 1st – Overall Service Performance
• 1st – Sufficiency of Training to Operate & Repair Equipment
• 1st – Diagnosing & Solving Problems by Help Desk (Tech Support)
• 1st – Availability & Value of Replacement Parts
• 1st – Depot Service
• 1st – Service Performance Relative to Charge
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